Warranty

(New Installations Only)
$49.99 DEDUCTIBLE FOR ALL WARRANTY CLAIM  

 Rubber Stone and Vuba.

6 YEAR WARRANTY!  

. This warranty includes a 3 year limited warranty against inferior workmanship  and materials. Combined with a 6 year limited warranty against cracking.  

. (Excluding ground/sub-base movement, misuse or abuse, vandalism, exposure  to caustic chemicals, normal weathering and use or acts of God.)  

Sierra Stone

3 YEAR WARRANTY! 

  1. Cracking cannot be guaranteed due to extenuating circumstances such as settlement of  substrate. 

  2. Sierra Stone AZ will not be held responsible for damage after completion and posting area  out of bounds. 

  3. Sierra Stone AZ will not be responsible for any damage resulting from persons or animals  within the restricted area, for a period of no less than 72 hours. 

  4. Repairs of such damage will be surcharged. 

  5. Warranty will be void unless the contract is paid in full within 10 days of completion.  

  6. Sierra Stone AZ shall not be held liable under any circumstances for any amount above the  value of this contract. 

  7. Customer acknowledges that warranty is null and void unless maintenance is adhered to as  described below. 

Maintenance

  • Interior

Sweep, vacuum, damp-mop etc., when necessary. 
Steam clean or power scrub occasionally for a complete clean. 

  • Exterior

A minimum of one pressure wash annually is recommended to ensure minimal accumulation of sediment. 

  • RUBBER STONE and VUBA:

    A re-coat of Rubber Stone Polyurethane is required approximately every 3 – 4  years depending on UV exposure. 

  • SIERRA STONE: 

    As ultra violet rays dull the surface epoxy, a re-coat is required every 24 months.
    Maintenance may be done by the owner at their own risk or Rubber Stone can provide this  service for a fee. 

Notes

  • Rubber Stone  makes every effort to ensure color consistency throughout the entire job.  However, due to the natural variation within the stone and rubber, this cannot be  guaranteed.
  • Jobs where the client paid the deposit with a credit card, the same credit card will have the  balance charged to the same card upon completion. 
  • Please do not put any mats or rugs on any installations for first 90 days minimum.
  • 3% additional fee for all credit card transactions. 

Credit Card Info: